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As Scott Crawford commented on Twitter, “It’s "Why I left the company that starts with G” day.“ This piece, by now-former Google engineer James Whittaker, is hugely interesting reading and important for those interested in cultivating a company culture based around innovation. Every company changes as it grows and matures (duh), yet even those as lauded for their smarts and forward thinking as Google have to watch the little details that eventually add up to a whole that might not be quite what anyone had in mind. Whittaker’s conclusion, in particular, describes a present that is both horribly true and hugely far from Google’s initially incredible service:
Perhaps Google is right. Perhaps the future lies in learning as much about people’s personal lives as possible. Perhaps Google is a better judge of when I should call my mom and that my life would be better if I shopped that Nordstrom sale. Perhaps if they nag me enough about all that open time on my calendar I’ll work out more often. Perhaps if they offer an ad for a divorce lawyer because I am writing an email about my 14 year old son breaking up with his girlfriend I’ll appreciate that ad enough to end my own marriage. Or perhaps I’ll figure all this stuff out on my own.
Whittaker, it should be noted, now works at Microsoft.
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